We are wholly owned by the Government of Malawi under the Water Works Act (No. 17 of 1995). Our customers consist of individual households, institutions, commercial entities and communal water points.

Our customers consist of individual households, institutions, commercial entities and communal water points. We have developed and launched our new strategic plan for the period 2015-2020 which has
redefined our Motto, Vision and Mission. In line with our ambitious vision, we have redeveloped our core values and key strategic goals to match the direction we are taking.